Ghilaine Chan

Plug-in COO

Ghilaine is an experienced business manager who is passionate about technology and how it can change the world for good. With years working with Service and Support delivery teams in a large technology international organisation, she builds and scales processes, tools and teams that support and deliver to customers. She is especially good at translating technical to business teams and business to technical teams from experience building international teams. Ghilaine helps people run their businesses, making them more productive, efficient and customer focused. She enjoys getting into deep conversations with interesting people, talking about the more important subjects of life. 



  • Employee and Customer Centric Products and Processes
  • Business Management, ensuring profitability 
  • Connecting the many moving parts of business 
  • Interconnecting People, Business & Technology 
  • Simple and Effective Communication