What sets you apart from your competitors? Is it your product/service, your brand or perhaps something else. How about your operations? Your operations determine your customers' experience with your company. Come and learn how to streamline your operations to provide greater value to customers while using fewer resources.
In this hands-on workshop, Praveen Singh, a Lean Six Sigma Black Belt will be talking about how critical it is to always design company operations with the customer in mind. During this practical workshop, you will learn tools and techniques that you can apply in your company right away.
Praveen Singh is a Lean Six Sigma Black Belt. She worked in the technology industry in San Francisco for 15 years but shifted her focus to business transformation after seeing a huge opportunity for process improvement in technology companies. After running two companies in San Francisco, she now runs Ourchestra in London, a business transformation consultancy.