Paul Kennerley is a Vice President Global Command Centre Manager for Barclays plc Banking, with over 20 years’ experience in IT and 10 years in Barclays. Paul is an engaging and results focused Senior IT Manager, passionate about people and performance. He is a Senior Leader within Barclays and his experience is based around Programme Management, Service Transition/Operation/Delivery Management with strong ITIL qualifications. In his current role he provides service support and 1st line IT infrastructure management for Barclays Technology and Operations. His team(s) provide consistent rapid response to issues impacting customers through Service Control and Recovery. He was also a graduate at Bolton University in Graphic Design.